Top Ten Questions People Ask Before Buying a Personalized Book, 8 of 10

Q) What happens to the information I give you?

A) All information you provide is used for the processing of your order and nothing else! We will NEVER sell nor give your information
to a third party vendor!!

Additional information can be found on our website

Top Ten Questions People Ask Before Buying a Personalized Book, 7 of 10

Q) How do I know my order was received?

A) Once you have completed your order, you will receive a confirmation order email in the inbox of the email address you provided. If you
have not received your confirmation email within fifteen minutes of placing your order. Please check your spam folder

You can find additional personalized books on our website Kids That Smile

Top Ten Questions People Ask Before Buying a Personalized Book, 6 of 10

(Q) I would like to order the same book for multiple children. Can I use the same order form?

No, each book will require it's own order form. We take the information provided on each form to create each book. Each child will more than likely have a different first name, last name, age, etc.

If you intend on placing multiple orders of the same book, please contact us to save on the shipping charge.

Please Note: If you are ordering multiple books with the same personalized information. Changing the quantity total is all that is needed on your part

If you have any additional questions regarding our personalized children's books, please visit our website, or call us at (877) 284-3745.

Top Ten Questions People Ask Before Buying a Personalized Book, 5 of 10

(Q) What form of payment do you except?

(A) We accept all major credit cards such as VISA, Master Cards, Discover, American Express, and PAYPAL.

We have over 40 different titles to choose from. Ninety percent of our personalized books are interactive online. Take a few minutes and read some of our books to see how we can turn your little one into a Star!

Top Ten Questions People Ask Before Buying a Personalized Book, 4 of 10

What is your return policy?

A refund or replacement is given if a book was not created according to the information you provided or if there an error on our part while

Due to the personalization of our products, all sales are FINAL, if you provided the wrong personalization information to us, and we have already created the book with the information you have provided. Then we will be more than happy to discuss a reduced price for the order of another book

Please contact us at (877) 284-3745 with any questions you may have regarding our personalized books or any of our other products.

Top Ten Questions People Ask Before Buying a Personalized Book, 3 of 10

(Q) How soon will my personalized book order shipped?

(A) All books are usually shipped 48-72 hours after receiving payment and your personalized information. Shipping time during our peek season
(October - December) is generally 5 - 7 business days after payment and your personalized information is received.

All of our personalized books selection can be found here.

Top Ten Questions People Ask Before Buying a Personalized Book, 2 of 10

(Q)What if I don’t know any names of the child’s friends to put in the book?

(A)You can used the names of a sibling, pet or other family members.

Please contact us with any questions you may have regarding our personalized books.

Top Ten Questions People Ask Before Buying a Personalized Book, 1 of 10

1) What kind of information is needed for a personalized book? All books will ask for the following information (Bold sections on order form are required):

Child's first and Last name

Nick name or Name child goes by (if a name is provided in this section, this is the name that will be used throughout the story)

Age

Gender

Hometown

Names of up to three friends

Some specialty books will ask for additional information (ex: Birthday books will ask for a birth date)

You can visit online or contact us at (877) 284-3745